SIXSEVEN — FAQ
GENERAL
What is SixSeven?
SixSeven is a premium streetwear brand built on neon energy, chrome aesthetics, and future-forward design. Every piece is crafted for those who move differently — bold, expressive, and ahead of their time.
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Where are your products made?
Each item is produced through trusted, high-quality manufacturing partners to ensure elevated feel, long-lasting wear, and premium construction.
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Do you release limited drops?
Yes. SixSeven operates on curated, small-batch releases. Once a drop sells out, it may not return.
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Do you buy back rare items?
Occasionally, yes.
Certain pieces become collectible within the community.
We may contact previous customers to buy back rare items for above retail value.
This is our way of rewarding early adopters and protecting the rarity of key designs.
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SHIPPING
Where do you ship?
We ship worldwide.
Shipping rates and delivery estimates are calculated at checkout.
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How long do orders take to process?
Each piece is made with precision.
Please allow 2–5 business days for processing before shipment.
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Do I receive tracking information?
Yes. You’ll get a tracking link automatically once your order ships.
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RETURNS & EXCHANGES
Do you accept returns?
Yes. We offer returns on unworn, unwashed items within 30 days of delivery.
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How do I start a return?
Contact us via our Support page with your order number.
We’ll guide you step-by-step.
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Can I exchange for a different size or colour?
Yes, if the item is still available.
Due to limited drops, some sizes sell out fast.
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What if my item arrives damaged?
We will replace any faulty product immediately at no cost.
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ORDERS
Can I modify or cancel my order?
If the order hasn’t been processed yet, we can make changes.
Contact us immediately.
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My order hasn’t arrived — what do I do?
Reach out with your order details.
We’ll track it down and update you directly.
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SIZING
How does your sizing fit?
SixSeven garments are designed with premium oversized silhouettes.
For a true oversized look → choose your normal size.
For a more fitted look → size down.
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Do you offer a size guide?
Yes. A full size guide is available on every product page.
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CARE
How do I wash my SixSeven pieces?
Cold wash.
Inside-out.
Hang dry.
Avoid high heat to preserve premium prints and fibres.
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COLLECTIBILITY
What makes SixSeven pieces rare?
Small-batch production.
Seasonal drops.
Chrome + neon signature artwork.
And a community-first value system.
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What is the SixSeven buy-back program?
When certain items gain rarity, we may offer to buy them back from the original customer for above the original purchase price.
This rewards the community and builds long-term value into the brand.
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CONTACT
How can I reach support?
Use the Support page or email us anytime.
We reply within 24–48 hours.
